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Big brother banking?

Posted on 23 Jan 2006 by Zopa

Interesting article over at the BBC about how technology could transform bank branches.

The article talk about how Accenture have designed a bank ‘branch of the future’ that uses RFID tags to follow customers as the enter and move around a branch. The aim is to provide customers with a better service by knowing more about them.

I don’t know about you…but the last time I was in a bank branch was about 4 years ago - and I was closing my Lloyds current account. Since then I bank at smile and although I’m pretty happy with them, in general I want my bank knowing as little as possible about what I get up to!

Anyway - if this Zopa thing works out, we might need them even less than we do at the moment - here’s hoping :-)

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