Brazil weren’t the only triumphant team yesterday evening as Zopa stormed the MoneyWise Customer Service Awards 2014 with a double win. Scooping the award for Most Trusted Loan Provider for a record fifth year in a row, Zopa then took the prize for Most Trusted Specialist as a lender later in the evening.
The night not only highlighted the progress of Zopa as a trusted company but of peer-to-peer lending as a serious alternative to the banks for consumers. These awards are very special as they are voted for by over 35,000 customers. With our customers’ support we fought off competition from the likes of Barclaycard, American Express and peer-to-peer lender RateSetter in both categories.
Our customer services team leader Emily took to the stage to collect the first of the awards and was then joined by the whole team for the Most Trusted Specialist award.
Emily had this to say about the awards, “The Moneywise Customer Service Awards was a fantastic evening to celebrate the success of the whole company. Our entire customer service team celebrated both wins in style. We are truly grateful to our members for voting and were delighted to have won Most Trusted Loan Provider for the 5th year running, as well as Most Trusted Specialist - Well done team Zopa.”
Giles our CEO and Co-founder also had this to add, “Winning Most Trusted Loan Provider back-to-back for five years is additional proof that Zopa has an excellent customer service record. We are truly grateful for everyone who voted for us as this award means a lot to me and the whole of Zopa. As the UK’s leading peer-to-peer lending service we are working hard to provide a real alternative to banks for consumers and offer a better way to borrow and lend money.
Here are a few pics from last night’s awards.