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Aug 11 2006

Help shape Zopa’s future

Posted by Tom at 2:20 pm

Hi everyone,

Bit of a favour to ask.

We’re doing some research into ways we could improve Zopa, and as part of that we’re running a survey to find out what our users think about Zopa.

If you’re a Zopa lender or borrower, it would be great if you could spare 10 mins to let us know your thoughts.

And as a little reward, you’ll be entered into a prize draw to win £200 (paid into your Zopa holding account).

Click here to go through to the survey.

Thanks in advance,

Tom

This entry was posted on Friday, August 11th, 2006 at 2:20 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 comments

Robert

Posted on August 14th, 2006 at 2:41 pm

Be careful when answering the questions as some questions ask you to rank in order of importance with 7 being most important and 1 being the least. Felt like it should have been the other way round.

kittyhello

Posted on August 15th, 2006 at 4:35 am

Zopa’s homepage is much improving.Cs:)
I like the saying: the person to person market place for lending and borrowing.hehe.
could have some other saying simpler and more vivid?

kittyhello

Posted on August 15th, 2006 at 4:37 am

Suggestions: the survey you guys made is really a heavy burden for users(:
when choose answers we need to press ctrl and another key,haha.really really (: and better make the questions simple and press enter at one go,no need to finish one page then another@@@@@@@@

Tom

Posted on August 15th, 2006 at 9:28 am

Hi Kittyhello,

Yep, survey is a little bit more fiddly than it could be - thanks for your patience though. It’ll all be worth it in the end, rest assured, when we use what you tell us to make Zopa brighter, shinier and better for everyone!

On the ‘person-to-person marketplace…..’ line - any suggestions for alternatives? We were going for a Ronseal ‘does exactly what it says on the tin’ approach with that!

nonattender

Posted on August 15th, 2006 at 12:02 pm

the number/relative-value reversals (and other “fiddly”-ness) was about having you devote more attention, rethink, pause, and reorient yourself at points. thought that was kind of interesting, actually.

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