What a week it has been at the Zopa offices! We’ve had applications coming out of our ears after our BBC plug meaning we’re approving more loans than we ever have before.
This is fantastic news but does mean that the review process on applications is taking longer than usual, so to the people that have applied thank you for your patience and please be assured our underwriters are getting to you as quickly as they possibly can.
Of course the biggest news from this week is that we only went and won Most Trusted Loan Provider for the third year in a row at the Moneywise Customer Service Awards! A few of us donned our glad rags and headed to a swanky hotel for the ceremony where we got to pick up our prize. Here is Charlotte and Emily from our member services team and our risk manager Paul at the champagne reception (it’s a hard life in the peer to peer lending business sometimes!)
A massive thank you to everyone who voted for us and helped bring home the award. We’re feeling a bit groggy after the celebrations but it was a great evening!
In the news, if you didn’t catch us on the telly you can watch our slot on the Your Money Programme through this link http://www.youtube.com/watch?v=knUJhSFcMAc
Thank you again to our brilliant members who took part (we’re seriously considering getting Lynne t shirts printed in the office.)
Mindful Money also posed the question this week of what would happen if Spain used Zopa as a sensible alternative to the traditional banking system that has so far done them no favours. http://www.mindfulmoney.co.uk/12550/investing-strategy/should-spain-go-to-zopa.html
Lenders! We have had a lot of you calling in this week having forgotten to put your unique reference on your bank transfers. You’ll find your unique reference on the Transfer Money In page beginning with a “Z,”and this makes sure your money gets to us much quicker!
Borrowers! We’re always keen to hear how you’ve used your Zopa loan and with the British summer (apparently) underway we want to know who’s embraced the weather regardless and purchased a caravan or bike with their new funds. If you’ve got a story or even better a picture sail it over to email@example.com.
On the 5k run front we’ve raised a wonderful £160.00 so far and our team are training hard for the big day on the 11th. Thanks to everyone that has sponsored us!
We’ve also got a bit of a sweepstake going for the football, Holland are apparently in with a fighting chance, although obviously we want England for the win!
That rounds off another seven days from here at the member services desk, until next time…