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Zopa wins Personal Loan Provider of the Year at the Consumer Moneyfacts Awards 2016

Zopa kicked off the 2016 awards season in style last week, taking home the Personal Loan Provider of the Year gong at the Consumer Moneyfacts Awards!

A troop of twenty Zopians donned dinner jackets and party frocks to attend the Consumer Moneyfacts Awards at the Jumeriah Carlton Hotel in London, and, with a big thanks to the organisers, we all had a fantastic time.


It’s the third year in a row that we’ve taken home the trophy, beating off competition from the likes of Sainsbury’s Bank and Hitachi Personal Finance.

We were also highly commended in the Peer-to-Peer Provider of the Year category and commended in the overall Best Customer Service.

How Consumer Moneyfacts Awards winners are picked

The award winners are decided on the basis of a two-part process. Firstly, a team of experts uses a strict set of criteria to decide which companies offer the best products. This accounts for 50% of the overall score and decides who should be on the shortlist. Consumers then voice what they think about the shortlist through the Moneyfacts surveys, which accounts for the other 50% of the score.

A big thank you!

It means a lot to us that consumers play such a big role in deciding who wins these awards, so a big thank you to everyone who completed the awards survey.

It’s a very proud addition to our trophy cabinet, and we look forward to adding many more in 2016!