Earlier this month, I gave you an update on our progress towards improving loan sale times.
I’m pleased to let you know that in the last week we took a huge step towards not only getting this process back to previous performance levels, but exceeding them.
The situation two weeks ago
In my last post, I talked about how the changes we’d made led to loan sales running 10x faster than the previous week. By being more efficient in finding buyers and reducing the number of actions needed to complete a sale, we improved performance and put the pieces in place for bigger changes to be rolled out.
What’s changed since then?
Over the last couple of weeks, we have given the loan sale process more room on the server and also made a change which allows us to be more efficient about which loans we attempt to sell. All in all, we are now happy to report that the majority of investors are able to start selling their loans within a few days of making a request.
Our next improvement, which we will release soon, is to optimise how we sell larger microloans on the secondary market. I’ll keep you updated on our progress.
Joe Hutchinson is a Senior Developer for the Investors team at Zopa.